Automated Arrivals Case Studies and Testimonials

"The automated arrivals system at Wells Park Practice has been very beneficial to both patients and staff.
The benefits to patients are that they no longer have to stand and queue for a receptionist. This is most helpful to patients with mobility problems and mums with kids.

Also patients using the arrivals system can see how long, if at all, the waiting time is. The benefit to the staff is a shorter queue for arrivals which means receptionists can spend more quality time answering patients’ queries." Barbara Lawrence, Practice Administrator, Well Park Practice

Automated Arrivals is now used in over 1,100 GP surgeries around the UK as well as in other healthcare fields such as:

Secondary Care and Acute Hospital Trusts
Dental Surgeries
Sexual Health Clinics
Polyclinics

Some GP receptions have reported that up to 80% of their patients arrive using Automated Arrivals at peak periods, saving hours of receptionist time per week. This enables staff to carry out other duties.

Experience shows that these benefits and timesavings, as well as enhancement of the patient experience are reproduced across all sectors of health care.

For more information download the Grey Friars Surgery case study.